Employee of the Quarter
2023 1st quarter January – March
Carmen Martin
by Taryn Sofie on
Employee of the Quarter
2023 1st quarter January – March
Carmen Martin
by Taryn Sofie on
Employee of the Quarter
2022 4th Quarter October – December
Jaime Rivera
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Employee of the Quarter
2022 3rd quarter July – September
Carmen Martin
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Last year CenCom recognized 2 Dispatchers for their life saving efforts.
On November 5, 2022 Siera took a call from a resident who was unable to wake his friend. She provided clear instructions for CPR until help arrived on scene. The patient was resuscitated and taken to the hospital.
On November 22, 2022 Jaime remained on the phone for over 12 minutes providing CPR instructions and encouraging the caller. His excellent customer service helped provide reassurance during the residents worst day.
by Taryn Sofie on
This past week CenCom’s Executive Director Nichol Whitfield was recognized as the Director of the year at the IPSTA (Illinois Public Safety Telecommunications Annual) conference down in Springfield.
She was accompanied by 4 CenCom Greats!!
Tia and Nick represented us as Employee of the Quarter recipients
Matt Taught “Motivation Through Proactive Leadership”
Diana and Nick let loose at the Halloween themed banquet dinner!!
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20 Years! WOW!!!!
On October 6th Carmen celebrated 20 years of dedicated service to CenCom, our member agencies and the citizens we serve.
Thank you for being an essential part of the CenCom team!!
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10 Years! Where has the time gone?
On August 15th Tia celebrated 10 years of dedicated service to CenCom, our member agencies and the citizens we serve.
Thank you for being an essential part of the CenCom team!!
by Taryn Sofie on
CenCom representatives Director Whitfield and Supervisor Vergin were just down in Sunny Anaheim, California accepting the award for our training program Recertification.
CenCom is committed to training and meeting the national standards, we are one of five agencies in the state of Illinois!!
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CenCom just became members of the Missing Kids Readiness Program developed by the National Center for Missing & Exploited Children (NCMEC).
by Taryn Sofie on
Employee of the Quarter
2022 2nd quarter April – June
Nick has been in public safety dispatch for 9 years, 8 have been at CenCom.
He knew since grade school he wanted to be a police officer. When in college after an internship he realized it wasn’t for him. He still wanted to stay in Public Safety, so he looked into dispatching and has been doing it ever since!!
Outside of work Nick likes to watch movies and binge T.V. to take him out of the real world for a little bit. He’s also crafty and can build things.
What do you like about being a dispatcher? “I like the feeling that I am helping someone on their worst day. I hope, by talking to me I can make it a little bit easier for them during that time.”
Congrats Nick!